A new software program has been bought – you as the manager are glad to provide this facilitation for your employees. Soon afterwards you come to realize the program is simply not used by some employees or even openly opposed. Are you familiar with this situation? The implementation of a new software program, such as […]
Author: Boris
Organizing Leads within the CRM
A differentiation between Leads and Potentials makes sense as you usually expect that most of your Leads will not end up in a real business. By separating the Lead data we avoid to fill account and contact lists with relatively useless data. Typical Leads for instance are contacts collected at trade shows or calls and […]