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Category: Telefon

Common / CRM Extensions / Telefon

Softphone Usage

- Wednesday May 27th, 2015 | Tuesday January 9th, 2018 - frank comment on Softphone Usage

Hint: The following functions are available for users’s with CRM version 25.4.0.39 (or better) in the menu CRM Settings -> Other Settings – Softphone. Starting with CRM version 5.3.0.88 you may connect your PC with the CRM to make phone calls by softphones. This works for outbound calls as well as inbound calls. For outbound […]

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Common / Telefon

iPhone App

- Wednesday April 22nd, 2015 | Thursday October 29th, 2015 - frank comment on iPhone App

Starting with CRM version 5.3.0.90 you may connect to your CRM by the new iPhone app. Please check your CRM version number (after Login, footer left side) and contact crm-now if you need an update. The app is available at the iTunes Store: iPhone App Link

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Common / Telefon

Android App

- Wednesday April 22nd, 2015 | Monday December 7th, 2015 - frank comment on Android App

Starting with CRM version 5.3.0.90 you may connect to your CRM by the new Android app. Please check your CRM version number (after Login, footer left side) and contact crm-now if you need an update. The app is available at: Android App Link

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Telefon

Connecting a phone system with the CRM

- Tuesday July 2nd, 2013 | Wednesday April 22nd, 2015 - Matthias comment on Connecting a phone system with the CRM

You may connect the CRM with a Private Branch Exchange (PBX). For outgoing calls (Outbound) this would allow the click on a phone number stored at the CRM to initiate a call. It is also possible that an incoming call (Inbound) triggers a CRM site which provides you contact information as long the phone number […]

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