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Month: July 2013

Telefon

Connecting a phone system with the CRM

- 2. July 2013 | 22. April 2015 - Matthias comment on Connecting a phone system with the CRM

You may connect the CRM with a Private Branch Exchange (PBX). For outgoing calls (Outbound) this would allow the click on a phone number stored at the CRM to initiate a call. It is also possible that an incoming call (Inbound) triggers a CRM site which provides you contact information as long the phone number […]

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