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Category: Common
(Deutsch) Berichte/Auswertungen erstellen
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(Deutsch) E-Mails im CRM senden und empfangen
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(Deutsch) SPF Record Ihrer E-Mail Domain
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(Deutsch) E-Rechnung 2025 … und nun?
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(Deutsch) XRechnung und ZUGFeRD sind da!
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better Sipgate Integration
Sipgate now offers a direct CRM connection. This allows not only more convenient phone calls through the CRM, but also the ability to create call notes and assign them to contacts in the CRM. For more information, visit: https://www.sipgate.de/integrationen/crm-now
(Deutsch) Ende der Basisauthentifizierung für E-Mail bei Microsoft
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(Deutsch) Desktopansicht auf Smartphones
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(Deutsch) Was man über E-Mail Versand wissen sollte
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Zero Day GAP “Log4J” – no security threat for CRM
crm-now does not use Java. Therefore, there is no security threat caused by this gap.
VAT Setup
As an administrator, you can set the VAT rates used in CRM yourself. This is done in the “CRM Settings” -> “Other Settings” -> “Tax Settings” menu. More detailed explanations of this menu can be found in the manual.
Replacement fields for PDF
If you create quotes, orders or invoices you can use certain replacement fields for the PDF generation. The following is a list of replacement field names you can use for the field in the blocks Conclusion and Cover Letter: If the data are related to a contact (related field): Salutation Contact: $contacts-salutation$ First Name Contact: […]
new CRM module Distribution List
With the current version, there is a new CRM module called “Distribution List”. This module makes it very flexible to compile lists of people that can then be used for marketing activities or other purposes. As already known from the campaign module, content can be added from list views, reports or as single contact. But […]
new MS Word plugin version available
Today a new MS Word plugin version v2.1.7 has been released and is available to download from the CRM help menu. This is just a bug fix release. The self-used version number can be viewed in Word under the CRM Info Button / Icon. If you want to update an existing Word plugin, you have […]
how to assign a Contact to an envent
Every now and then the question is asked how to add a person from another company to an event. If you have already selected an organization for the event, only persons from this company will be offered for selection. The tick is that you remove the organization, add the person from the other company and […]
Why do I need a working browser cache?
The CRM system needs a working browser cache. A cache contains parts of web pages and of your CRM system, such as images, layout presets or JavaScript files, in your browser. It usually ensures that cache items do not have to be downloaded again each time you visit the CRM system. Thus, the cache allows […]
new API Description and new Example Code for CRM REST operations
You may connect the CRM with other applications like ERP or Accounting Systems, Websites or other. Ypu may also use your own program to read, create or change CRM data. Starting with the CRM version 25.4.0.61 the possibilities for such a communication are extended. If you plan to use CRM data outside the CRM system […]
Security Updates
Surely you have learned from the press that areas of the CPU cache can be read out as of 1995 by a “malfunction” of all CPUS. Virtually every system connected to the worldwide Internet needs to be updated and restarted. This applies to all providers and every computer (PC, laptop, server, possibly smartphone / tablet). […]
Search and Remove Duplicates
No matter how careful you use the CRM, there is always a chance that you create a duplicate accidentally. This applies especially to the Contacts and Leads module. Therefore, one should get used to the idea of looking for duplicates and removing them regularly, especially with larger teams. To control and to remove duplicates the […]