The CRM Word Connector (CWC) is a powerfil tool for the creation of serial letters or for other purposes with MS Word under consideration of the CRM’s data. To activate this extension 2 steps are required:Step 1: Check the installation status of the CRC extension. As admin goto the “Settings->ModuleManger->CustomModule” menue. Check wehter there is an activated CWC entry. If you can’t find this entry goto the “CRM Extensions” menu and install the CWC Extension.
Step 2: CWC Word Plugin installtion. Goto the CRM’s Help menu and download the CWC Plugin and its manual. Run the Plugin’s .exe file at your local computer. Make sure that you computer matches all conditions as described in the manual.