Why do I need a working browser cache?

The CRM system needs a working browser cache. A cache contains parts of web pages and of your CRM system, such as images, layout presets or JavaScript files, in your browser. It usually ensures that cache items do not have to be downloaded again each time you visit the CRM system. Thus, the cache allows […]

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new API Description and new Example Code for CRM REST operations

You may connect the CRM with other applications like ERP or Accounting Systems, Websites or other. Ypu may also use your own program to read, create or change CRM data. Starting with the CRM version 25.4.0.61 the possibilities for such a communication are extended. If you plan to use CRM data outside the CRM system […]

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Security Updates

Surely you have learned from the press that areas of the CPU cache can be read out as of 1995 by a “malfunction” of all CPUS. Virtually every system connected to the worldwide Internet needs to be updated and restarted. This applies to all providers and every computer (PC, laptop, server, possibly smartphone / tablet). […]

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new MS Word plugin version available

Common Comments Off on new MS Word plugin version available

Today a new MS Word plugin version v2.1.7 has been released and is available to download from the CRM help menu. This is just a bug fix release.

The self-used version number can be viewed in Word under the CRM Info Button / Icon.
If you want to update an existing Word plugin, you have to proceed as follows:

– quit MS Word
– Download the file from the help page and start
– follow the installation instructions
– Start MS Word

Uninstalling an older version is not necessary. Licenses remain valid if you follow this procedure.

frank @ 03:32 PM

how to assign a Contact to an envent

Common Comments Off on how to assign a Contact to an envent

Every now and then the question is asked how to add a person from another company to an event.

If you have already selected an organization for the event, only persons from this company will be offered for selection. The tick is that you remove the organization, add the person from the other company and then re-enter the organization.

frank @ 03:37 PM