Security Updates

Surely you have learned from the press that areas of the CPU cache can be read out as of 1995 by a “malfunction” of all CPUS. Virtually every system connected to the worldwide Internet needs to be updated and restarted. This applies to all providers and every computer (PC, laptop, server, possibly smartphone / tablet). […]

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Search and Remove Duplicates

No matter how careful you use the CRM, there is always a chance that you create a duplicate accidentally. This applies especially to the Contacts and Leads module. Therefore, one should get used to the idea of looking for duplicates and removing them regularly, especially with larger teams. To control and to remove duplicates the […]

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CRM Computer Telephony Integration

By linking the CRM with your telephone system, marketing, sales and service activities can be made effective. The CRM supports almost all VoIP based PBXs on the market, regardless of whether they are available locally or from a cloud. The following functions are supported: Initialting of outgoing calls by clicking on a telephone number stored […]

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Why do I need a working browser cache?

Common Comments Off on Why do I need a working browser cache?

The CRM system needs a working browser cache.
A cache contains parts of web pages and of your CRM system, such as images, layout presets or JavaScript files, in your browser. It usually ensures that cache items do not have to be downloaded again each time you visit the CRM system.
Thus, the cache allows for faster operation.

However, if the browser cache is filled with out-of-date information or is no longer functioning properly, it may happen that instead of the existing new content, the outdated files are loaded from the cache or the cache service is completely stopped. In addition, a full browser cache slows down the speed of your browser.

There are many websites on the Internet that try to manipulate your browser cache. Often, however, this is done so badly that the cache can no longer function properly.

For these reasons, we recommend clearing the cache manually on a regular basis. The functionality varies somewhat from browser to browser. With some browsers, you can set the cache to be automatically deleted when closing the browser. Please refer to the corresponding descriptions of the browser you are using.

frank @ 01:07 PM

new API Description and new Example Code for CRM REST operations

Common Comments Off on new API Description and new Example Code for CRM REST operations

You may connect the CRM with other applications like ERP or Accounting Systems, Websites or other. Ypu may also use your own program to read, create or change CRM data. Starting with the CRM version 25.4.0.61 the possibilities for such a communication are extended. If you plan to use CRM data outside the CRM system look up the new documentation and sample program code.

If you need support for implementing the interface for your purpose or if your still operate on an older CRM version, please do not hesitate to contact crm-now.

frank @ 04:38 PM